What We Collect and Why We Collect It
We collect the information you provide when creating your account — your name, contact details, and the payment method you link, whether that is bKash, Nagad, or Rocket. We also log transaction records and session data to verify deposits, process withdrawals, and resolve any disputes that
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come up with your account wallet. Device information, such as your browser type and mobile operating system, is recorded when you access our platform so we can maintain security across sessions. We do not sell your personal data to third parties. We may share limited information
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with payment processors — for example, to confirm a Nagad or Rocket transfer has cleared on your account — and with fraud-prevention services when a transaction pattern raises a flag. Any sharing is strictly for operating your account and keeping it safe, not for advertising purposes.
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Data retention periods depend on regulatory requirements applicable in eligible regions; we keep your records for as long as is reasonably necessary to support account queries and comply with any obligations under local law. If you stop using your account, you can request deletion of personal
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data that is not required to be held under applicable rules. The policy covers all channels through which you interact with us — mobile browser, desktop, and any supported app version available to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.